This book collects studies about the perceptions of stakeholders, such as public managers and politicians, regarding the need to implement e-government projects as a way to improve efficiency, participation, transparency and accountability in governments, specifically in developing countries. In addition, the book analyses and shows different experiences, in a comparative way, regarding e-government projects. Thus, it highlights a benchmark analysis which is useful for governments as it identifies the key aspects to enable e-government projects to be successful. In sum, this book offers a current overview to provide a roadmap that leads from problem definitions to problem-solving methods and innovations for future progress.

• Tiếng Anh